Background
The Head of Technology at a U.S.-based life sciences company specializing in genetic screening for reproductive health reached out to BNMA for their technological expertise. The company required innovative, user-friendly, and secure web solutions to support their services, which involve providing patients, laboratories, and healthcare providers with access to vital health data, order management, and result tracking. BNMA’s deep understanding of scalable web infrastructure and robust front-end development made them the ideal partner for this complex project.
The Challenge
The biotech company needed three critical portal solutions to enhance their service offerings:
- Patient Portal: A platform where patients could securely order genetic screening kits, access their test results, and view other essential health information.
- Laboratory Portal: An internal solution designed to streamline lab operations, including managing patient data, tracking samples, and viewing test results efficiently.
- Physician Portal: A comprehensive interface for healthcare providers to onboard new patients, manage orders, and monitor patient progress through each testing stage.
Each portal had unique requirements but also needed a cohesive, interconnected infrastructure that could handle a high volume of sensitive data. The overarching goals were to create a scalable, secure, and user-friendly interface for each user group, ensuring seamless data management and interaction across the board.
BNMA's Solution
BNMA was selected due to their alignment in work culture, proximity, and budget-friendly pricing. A dedicated team of 6-10 front-end specialists was assigned to the project, focusing on delivering robust solutions for each portal. BNMA’s approach was structured around several core objectives:
- Designing Scalable Web Infrastructure: BNMA developed a dynamic web architecture capable of supporting different consumer devices and adapting to fluctuating user demand. This design enabled seamless scalability, which was crucial as the company expanded its services.
- Shared Dependencies for Rapid Development: To enhance efficiency and reduce development time, BNMA implemented shared dependencies across the three portals. This strategy accelerated the integration of new features and allowed for streamlined updates, ensuring each portal remained consistent and up-to-date.
- Securing Data and Ensuring Privacy: Given the sensitivity of health-related data, BNMA prioritized security throughout the development process. They applied best practices to protect patient and provider data, including data encryption and secure login protocols, meeting high industry standards for privacy and compliance.
Results
BNMA’s contributions led to several notable achievements:
- Timely Development and Iterative Enhancements: Each portal was developed within the agreed-upon timelines, with BNMA continuing to enhance functionality through iterative release cycles. This ensured that the portals were adaptable to user feedback and evolving requirements.
- Agile Project Management: The project followed an Agile/Scrum approach, with frequent updates and regular sprints. This method allowed BNMA to respond swiftly to any changes, address challenges efficiently, and deliver features on time.
- Effective Communication and Problem Solving: BNMA’s transparent communication style and proactive problem-solving approach were key to the project’s success. Regular meetings allowed for quick feedback and ensured all stakeholders had clear expectations, resulting in timely decision-making and strong collaboration.
Technologies Used:
- NX for mono-repo management to streamline shared dependencies
- NodeJS (Express) and TypeScript for back-end development
- Postgres on AWS RDS for secure data management
- React and Tailwind for responsive, user-friendly front-end design
- AWS Build Pipelines, S3, and CloudFront for continuous deployment and scalability
Conclusion
This case study underscores BNMA’s capability to deliver secure, scalable, and user-focused solutions for the healthcare technology sector. Their expertise in crafting integrated, high-performance portal solutions enabled this biotech company to enhance its service delivery across patient, lab, and provider interactions. BNMA’s dedication to quality and agile methodology demonstrates their commitment to empowering healthcare companies with innovative, reliable technology.
